Privacy Policy

Last Updated: January 26, 2025

Golian Audiology ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and appointment details that you provide when booking an appointment or contacting us.
• Health Information: Information related to your hearing health that you provide during consultations.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Cookies: We use cookies to enhance your experience on our website. See our Cookie Policy below.

How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Provide hearing healthcare services
• Communicate with you about your care
• Improve our website and services
• Send appointment reminders and follow-up information
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website and provide services (e.g., appointment scheduling software)
• Healthcare Providers: With your consent, we may share information with other healthcare providers involved in your care
• Legal Requirements: When required by law or to protect our rights

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know: Request information about the personal data we collect, use, and share
• Delete: Request deletion of your personal information
• Opt-Out: Opt-out of the sale of your personal information (we do not sell personal information)
• Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at: (310) 666-1401 or visit our office.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Golian Audiology
1444 S Carmelina Ave Suite 133
Los Angeles, CA 90025
Phone: (310) 666-1401